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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ernie Walker

Ernie Walker

April 4, 2024

2  out of  5
rating by Ernie Walker
"I've been here for years. My premium keeps going up and up and up! Maybe not have so many roadside service trucks? I have triple AAA, that's should be enough. Might have to shop around. Who wants to play over $200 for car insurance? I'm just saying..."
We responded:
"Ernie First let me thank you for your business. When covid began State Farm lower rates because of people driving less and there being less claims. As we came out of covid not only did we have more claims the increase in inflation caused the repair of vehicles to be higher and the cost of medical bills to increase. State Farm has needed to increase rates to be financially solvent in face of these increases. I would be please to review your policy with you to make sure you are receiving the best discounts and lowest premium we can provide. Bob "
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jennifer fuller

October 11, 2023

5  out of  5
rating by jennifer fuller
"Kathy Contreras at Washington office has been so helpful to me. I have a homeowners and now auto insurance with State Farm. Saved so much money with bundle deal. Kathy was very easy to talk to and knowledgeable about both homeowners and auto. So glad I have such a dependable agent!"
We responded:
"Thank you Jennifer for your five star review I know Kathy takes pride in helping our customers with their home insurance and auto insurance. We appreciate your business and look forward with helping you with all your insurance needs "
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Tyler Young

July 14, 2023

5  out of  5
rating by Tyler Young
"Chris Hamm was great in helping us get our auto insurance bundle. Thanka"
We responded:
"Thank you for your five star review ! "
Profile photo of Carol Waychoff

Carol Waychoff

December 6, 2020

5  out of  5
rating by Carol Waychoff
"They we're absolutely fantastic in every way to help with getting my home done. They we're professional and caring."
We responded:
"Thanks for your review. It is very important to me to hear from my customers. Bob"
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Lola Ruffcreek

December 1, 2020

5  out of  5
rating by Lola Ruffcreek
"Great agent!!! We came over from another company last year. The office is so helpful and very on too of everything."
We responded:
"Thanks for your review ! It is great to hear from my customers! Bob"
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Sarah Dane

October 5, 2020

5  out of  5
rating by Sarah Dane
"Always so polite on the phone and they take whatever amount of time is needed in the office."
We responded:
"Thank you for your review. I love hearing from customers, sorry for delay in responding. Bob"
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David Phillips

September 25, 2020

4  out of  5
rating by David Phillips
"Great service very competitive no hassle claims."
We responded:
"Thank you for your review. Sorry for delay in responding. This has be a very confusing year . Please let me know if you need anything. Bob"
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Pete Hady

August 15, 2020

5  out of  5
rating by Pete Hady
"Bob and his staff are very responsive to all our insurance needs."
We responded:
"Thanks Pete always good to hear from customers."
Profile photo of Lucy Northrop Corwin

Lucy Northrop Corwin

August 11, 2020

5  out of  5
rating by Lucy Northrop Corwin
"I’ve used Bob Hollick for car and home insurance for 20+ years. Always quick to respond to calls and never tries to sell products I don’t need. I trust the business and highly recommend."
We responded:
"Thanks Lucy ! Sorry for delay in responding but 2020 has been interesting."
Profile photo of Michael Knott

Michael Knott

June 14, 2019

5  out of  5
rating by Michael Knott
"Some of the most helpful people I’ve worked with when it comes to insurance and banking. If you’re looking for a State Farm office, I couldn’t recommend any office higher. Id recommend asking for Kathy, if she’s available, as she’s great to work with"
We responded:
"Michael, we are delighted to hear that Kathy was such a pleasure to work with! Customer service is one of our top priorities for our team here, and we always glad to assist our customers whenever we can. We thank you so much for the high recommendation! Let us know if there is anything else we can do for you!"
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Micah McKinney

June 19, 2018

1  out of  5
rating by Micah McKinney
"Worst company I have ever worked with..Give you cheap quote on first ting or two then they will will try and bury you bad. how bout I call get quote before I buy a car with Vin # to get accurate quote. Find out 3 months later they were charging me over $300 more every 6 months than the quote. This is just the start of numerous issues Ive had with them and when you call to get an explanation all you will get is the run around no answers and shoved off one person to the next without any answers. Watch closely they will try and steal your money as well. Will be moving everything from them...I work in the same type of industry and deal with insurance companies daily and have never had any worse service anywhere....I would have gave 0 stars but that wasn't option so this rating is 20% too high"
Profile photo of Alicia Cunningham

Alicia Cunningham

February 26, 2018

5  out of  5
rating by Alicia Cunningham
"Kathy is absolutely amazing! I’m not sure how many people they have answering phones but ask for her! She helped me with my car and house insurance and did it in a fast, careful matter. I didnt have to wait for days for a quote not even hours. Within the hour of me calling she had all the paperwork ready and she was not pushy at all. Will refer anyone who is looking for insurance to her."
We responded:
"Thank you so much for telling us how amazing and helpful Kathy was, Alicia! We are so glad to hear that she was able to help you quickly and accurately with everything you needed for both your home and auto insurance. Customer service is one of our top priorities here so let us know if there is anything else we can do!"